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Office of the Commercial Broker The Commercial Broker acquires real property through leases and purchases and directs the development of procedures and specifications related to real property acquisitions, including leasing, building purchases, site acquisition, and easements; marketing vacant space; outleasing vacant space; appraisals and initial assignments of space; lease acquisition delegations; space planning; requirements development; buildout of space; cost estimates; installation of telecommunications/local area networks; furniture procurement, and disposal. For further information, contact the Office of the Commercial Broker. Phone, 202-501-1025.

Office of Property Development The Office of Property Development plans, directs, and coordinates the nationwide operation of property development business line within PBS. This Office represents property development in agency dealings of national scope with other executive branch agencies, the legislative and judicial branches, and other Government and private-sector interests. It plans, guides, and accommodates temporary and extraordinary real property planning and development efforts requiring enhanced national emphasis and direction, when required by the PBS Commissioner. The Office defines, articulates, advocates, promotes, and interprets PBS vision and principles for excellence in public architecture, engineering, and construction. It maintains arrangements for eliciting advisory input from nationally renowned design professionals on major product design commissions and design solutions; fosters design quality through sponsorship of award, peer review, and other similar programs; and directs, coordinates, and performs all personnel management and administrative support functions for the Office of Property Development. For further information, contact the Office of Property Development. Phone, 202-501-0887.

Office of Property Management The Office of Property Management develops and administers programs to: manage and operate Government-owned and leased property; processes related to maintaining space assignments after initial occupancy; manage and administer leases and outleases; ensure service delivery to tenants; distribute rent bills; administer day-to-day operation of occupancy agreements with client agencies; safeguard Federal employees from hazardous exposure to GSA operations or services and environmental matters related to building operations and alterations; fire protection for all facilities and personnel; alter buildings, systems, and space after initial tenant occupancy; design and construction of alterations, excluding major modernizations; assist regions on procurement issues related to contracting; procure construction, building services, professional services, and architect-engineer services; guide delegated agencies in operation and management of Government-owned and/ or operated buildings; and guide delegated agencies in lease management, administrative contracting officer, and contracting officer's representative activities. For further information, contact the Office of Property Management. Phone, 202-501-0971.

Office of the Federal Protective Service The Office of the Federal Protective Service develops and administers guidelines and standards for uniformed force operations, and investigates criminal offenses not involving GSA employees. The Office conducts preliminary investigations of accidents, incidents, and criminal complaints occurring on GSA-controlled property. The Federal Protective Service coordinates with appropriate Federal Emergency Management Agency representatives for security and law enforcement requirements. It gathers protective intelligence information pertaining to demonstrations, bomb threats, and other criminal activities. The

Office provides centralized

portfolio, and asset planning; makes communication, alarm monitoring, and capital investment decisions and obtains coordination for State and Federal

capital resources; manages the national officials regarding Federal facilities. It

portfolio of real estate and art assets; develops a nationwide physical security

obtains the support of other service protection program and coordinates a

providers; evaluates portfolio and service nationwide Occupant Emergency Program.

provider performance; and provides

guidance and assistance to regional For further information, contact the Office of the

portfolio managers and other business Federal Protective Service. Phone, 202-501-0907.

lines. Office of Property Disposal

For further information, contact the Office of The Office of Property Disposal develops

Portfolio Management. Phone, 202-501-0638. and administers programs related to the

Office of Business Development utilization of excess and surplus real property; disposal of surplus real

The Office of Business Development property by sale, exchange, lease,

directs the policy and management of assignment, transfer, permit; protection and maintenance of excess and surplus

the National Account Executive and

Regional Account Manager programs property pending disposition disposal of Defense Industrial Reserve Plants; and

which facilitate the development of disposal services to agencies which have strategic partnerships with client their own disposal authorities on a agencies; performs research and analysis reimbursable basis, e.g., seized, forfeited, of PBS long-term strategic and business or foreclosed. The Office directs the direction; directs the national real development of a national plan to

property strategic marketing plans and market properties and buildings. It also

programs; and develops and implements establishes national benchmarking

national customer outreach and public standards and a customer liaison

affairs programs. program.

For further information, contact the Office of For further information, contact the Office of

Business Development. Phone, 202-501-0018. Property Disposal. Phone, 202-501-0210. E-mail, property.disposal@gsa.gov.

Regional Offices Regional offices are

located in 11 U.S. cities. Within its area Office of Portfolio Management

of jurisdiction, each regional office is The Office of Portfolio Management responsible for executing assigned conducts strategic and business,

programs. Regional Offices General Services Administration Headquarters


Administrator New England Region Boston, MA (10 Causeway St., 02222)

Robert J. Dunfey, Jr. Northeast and Caribbean New York, NY (26 Federal Plz., 10278)

Karen R. Adler Region. Mid-Atlantic Region Philadelphia, PA (100 Penn Sq. E., 19107-3396)

Paul Chistolini Southeast Sunbelt Region Atlanta, GA (Suite 2800, 401 W. Peachtree St. NW., 30365)

Carol A. Dortch Great Lakes Region Chicago, IL (230 S. Dearbom SL, 60604)

William C. Burke The Heartland Region Kansas City, MO (1500 E. Bannister Rd., 64131)

Glen W. Overton Greater Southwest Region Fort Worth, TX (819 Taylor St., 76102)

John Pouland Rocky Mountain Region Denver, CO (Denver Federal Ctr., 80225-0006)

Polly B. Baca
Pacific Rim Region
San Francisco, CA (525 Market St., 94105)

Kenn N. Kojima Northwest Arctic Region Auburn, WA (GSA Ctr., 98002)

L. Jay Pearson National Capital Region Washington, DC (7th and D Sts. SW., 20407)

Thurman M. Davis

Sources of Information
Consumer Information Center
Organized under the Office of Public
Affairs is the Consumer Information

Center, a program that assists Federal agencies in the release of relevant and useful consumer information and generates increased public awareness of

this information. The Center publishes quarterly the Consumer Information Catalog, which is free to the public and lists more than 200 free or low-cost Federal consumer interest publications. Topics include health, food, nutrition, money management, employment, Federal benefits, the environment, and education. The Catalog is widely distributed through congressional offices, Federal facilities, educators, State and local governmental consumer offices, and private nonprofit organizations. For a free copy of the Catalog, write to Consumer Information Catalog, Pueblo, CO 81009. Phone, 719-948-4000. Bulk copies are free to nonprofit organizations.

For help in accessing CIC information electronically, send e-mail to cic.info@pueblo.gsa.gov. Put the words "SEND INFO" in the body of the message. Contracts Individuals seeking to do business with the General Services Administration may obtain detailed information from the Business Service Centers listed in the preceding text. Inquiries concerning programs to assist small business should be directed to one of the Business Service Centers. Employment Inquiries and applications should be directed to the Personnel Operations Division (CPS), Office of Personnel, General Services Administration, Washington, DC 20405. Schools interested in the recruitment program should contact the Personnel Operations Division (CPS), Office of Personnel, Washington, DC 20405 (phone, 202-501-0370), and/or the appropriate regional office listed above. Fraud and Waste Contact the Inspector General's Office at (800-424-5210 (toll free) or 202-501-1780 (in the Washington, DC, metropolitan area)). Freedom of Information and Privacy Act Requests Inquiries concerning policies pertaining to Freedom of Information Act and Privacy Act matters should be addressed to the General Services Administration (CAIR), Attn: GSA FOIA or Privacy Act Officer, Room 7102, Washington, DC 20405. Phone, 202– 501-2691. TDD callers may use the

Federal Information Relay Service
(phone, 202–708–9300; fax, 202-501-
2727). FOIA or Privacy Act requests
concerning GSA regions should be
directed to the FOIA or Privacy Act
officers for the particular region (see
listing in the preceding text).
Public and News Media Inquiries The
Office of Public Affairs is responsible for
the coordination of responses to
inquiries from both the general public
and news media, as well as for
maintaining an information network with
agency employees with regard to items
of interest to the Federal worker. The
Office, through its Office of Media
Relations, issues news releases. Its Office
of Communications is responsible for
printing the GSA Update, a weekly
bulletin of noteworthy items designed to
keep agency employees apprised of
pertinent issues, and GSA Today, a
quarterly employee magazine.
Publications Many publications are
available at moderate prices through the
bookstores of the Government Printing
Office or from customer supply centers.
Others may be obtained free or at
production cost from a Business Service
Center or a Federal Information Center.
(See pages 585 and 588, respectively.)
The telephone numbers and addresses of
the Federal Information Centers and of
the Government Printing Office
bookstores are listed in local telephone
directories. If a publication is not
distributed by any of the centers or
stores, inquiries should be directed to
the originating agency's service or office.
The addresses for inquiries are:

Public Buildings Service (P), General Services
Administration, Washington, DC 20405
Federal Supply Service (F), General Services
Administration, Washington, DC 20406
Office of Finance (BC), General Services
Administration, Washington, DC 20405
Information Technology Service (K), General
Services Administration, Washington, DC 20405

Those who would like a brief index of publications or who are not certain of the service or office of origin should write to the Director of Publications, Office of Communications (XS), General Services Administration, Washington, DC 20405. Phone, 202-501-1235.

Small Business Activities Inquiries concerning programs to assist small businesses should be directed to one of the Small Business Centers listed in the preceding text.

Speakers Inquiries and requests for
speakers should be directed to the Office
of Public Affairs (X), General Services
Administration, Washington, DC 20405
(phone, 202-501-0705); or contact the
nearest regional office.

For further information concerning the General Services Administration, contact the Office of Public Affairs (X), General Services Administration, Washington, DC 20405. Phone, 202-501-0705.

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The Inter-American Foundation is an independent Federal agency that supports social and economic development in Latin America and the Caribbean. It makes grants primarily to private, indigenous organizations that carry out self-help projects benefiting poor people.

The Inter-American Foundation was the remainder from the Social Progress created by Congress in 1969 (22 U.S.C. Trust Fund of the Inter-American 290f) to support the self-help efforts of Development Bank. poor people in Latin America and the

The Foundation is governed by a nineCaribbean. The Foundation was

member Board of Directors appointed by established because of congressional the President with the advice and concern that traditional programs of consent of the Senate. By law, six development assistance were not

members of the Board are from private reaching poor people. Instead of working organizations and three are from the through governments, the Foundation Government. responds directly to the initiatives of the The Foundation has made 3,932 poor by supporting local and private grants, totaling nearly $432 million organizations. Approximately 65 percent through fiscal year 1995 in 36 countries of the Foundation's funds are derived of Latin America and the Caribbean. from congressional appropriations and Most grants are made to private,

grassroots organizations, including community associations and small urban enterprises, or to larger organizations that work with local groups and provide them with credit, technical assistance, training, and marketing services. A small

number of grants each year are made to centers in Latin America and the Caribbean for research on the problems of poor people and grassroots development.

For further information, contact the Office of the President, Inter-American Foundation, 901 North Stuart Street, Arlington, VA 22203. Phone, 703-841-3810.

1120 Vermont Avenue NW., Washington, DC 20419
Phone, 202-653-7124


BENJAMIN L. ERDREICH Chief Counsel to the Chairman

STEVEN L. KATZ Counsel to the Chairman

WILLIAM B. WILEY Legal Specialist to the Chairman

DENISE L. MILLER Chief of Staff


BETH S. SLAVET Chief Counsel

ELLA B. CHATTERSEE Counsels to the Vice Chair



VICTOR CABRAL Executive Assistant


Office of the Chairman:
Chief Administrative Law Judge

Director, Office of Appeals Counsel

Director, Office of Regional Operations DARRELL L. NETHERTON
Director, Financial and Administrative

Director, Information Resources

Director, Human Resources Management MARSHA SCIALDO BOYD
Director, Office of Policy and Evaluation EVANGELINE W. SWIFT
Clerk of the Board

General Counsel

MARY L. JENNINGS Legislative Counsel

SUSAN L. WILLIAMS Director, Office of Equal Employment

JANICE E, FRITTS Opportunity (For the Merit Systems Protection Board statement of organization, see the Code of Federal Regulations, Title 5, Part 1200)

The Merit Systems Protection Board protects the integrity of Federal merit systems and the rights of Federal employees working in the systems. In overseeing the personnel practices of the Federal Government, the Board conducts special studies of the merit systems, hears and decides charges of wrongdoing and employee appeals of adverse agency actions, and orders corrective and disciplinary actions when appropriate.

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