Work Measurement System of the Postal Service: Hearings Before the Subcommittee on Postal Operations of the Committee on Post Office and Civil Service, House of Representatives, Eighty-eighth Congress, First Session ...

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Стр. 202 - ... neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.
Стр. 184 - OF THE NATIONAL ALLIANCE OF POSTAL EMPLOYEES Mr. SMITH. Mr. Chairman and members of the subcommittee, I am privileged to appear before you today to present the views of the National Alliance of Postal Employees.
Стр. 82 - Mr. Chairman and members of the subcommittee, I am grateful for this opportunity to appear before you today to give you my views on the Post Office Department's work measurement system.
Стр. 92 - Of the whole field of so-called "scientific management," time study is the area in which most of labor's distrust and suspicions are centered. Ever since its introduction in the 1880's most unions have opposed the use of stopwatch time study. Labor's distrust stems from its practical experiences with time study. Problems arise...
Стр. 54 - The basic elements of an effective manpower control program, together with the possible tools to use in carrying them out, are these : (a) Analysis and appraisal of the work to be performed to assure that it is essential and will contribute to the accomplishment of agency objectives, and that appropriate targets and priorities are set. (6) Determination of manpower requirements, using principally the budget process but also such tools as work measurement, work standards, productivity analysis, and...
Стр. 2 - Civil Service of the Committee on Post Office and Civil Service of the House of Representatives on September 22, 1981.
Стр. 72 - To prevent the use of stopwatches or other measuring devices in the postal service.
Стр. 93 - In fact, as many unionists know, the rating factor is often used to enable the time study man to end up with a standard determined before the time study is taken. In other words, time study is often used to "prove" to the workers that a workload or standard set by the company is fair.
Стр. 54 - ... and are stressing at all echelons of supervision the need for better management of the work to be done with the staff at hand. To this end, Mr. Bell earlier this month sent a personal memorandum to the heads of all our Washington and field offices calling on them to take vigorous and continued action to eliminate nonessential activities and positions and to increase productivity by improved manpower utilization and strengthened supervision.
Стр. 93 - Rating has been defined as the process whereby the time study man compares the actual work performance which he observes with a concept or idea of what normal work performance would be on the job being studied. This concept of 'normal' must by its nature be carried around in the time study man's head. "During the rating process, the time study man must make two distinctly personal judgments.

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